Responsible Gaming
Gambling Should Be Entertainment
At SpinBet Casino NZ, we're committed to promoting responsible gaming. Gambling should be viewed as entertainment—a form of leisure activity with money you can afford to lose. It is never a reliable way to earn money or solve financial problems.
We encourage all players to enjoy our games responsibly and within their means.
Age Verification
You must be at least 18 years of age or the legal gambling age in New Zealand to use SpinBet Casino NZ and participate in any gambling activities on our platform.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a problem with gambling:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money intended for essential expenses (rent, bills, food)
- Feeling anxious, irritable, or restless when not gambling
- Spending more time and money on gambling than planned
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Unsuccessful attempts to reduce or stop gambling
- Lying about the extent of your gambling
- Using gambling to escape stress, anxiety, or other problems
If you recognise any of these signs in your behaviour, please reach out for support.
Self-Help Tools Available
SpinBet Casino NZ provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic disconnection after a predetermined time period
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently
You can access these tools in your account settings or contact our customer support team for assistance.
Support Organisations in New Zealand & Internationally
New Zealand
- Problem Gambling Foundation (PGF): Free, confidential support for problem gambling. Phone: 0800 664 262 | Website: www.pgf.nz
- Gamblers Anonymous Aotearoa New Zealand: Peer support and recovery programme. Website: www.gamblersanonymous.org.nz
- Samaritans: For emotional support and crisis assistance. Phone: 0800 726 666 | Website: www.samaritans.org.nz
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Need Help?
If you feel your gambling is becoming a problem, or if you're concerned about someone else's gambling, please reach out for help immediately. Support is confidential, non-judgmental, and free.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz to speak with a trained counsellor who can provide assistance and support.
Remember: Asking for help is a sign of strength, not weakness. You don't have to face this alone.